Privacy
Statement
At SpinnerMail®, we respect the privacy needs
of our valued customers and members. This Privacy
Policy outlines what specific information is gathered
on the SpinnerMail® site and how that information
is used.
Maintaining the privacy of your information is
of paramount importance to us as it helps foster
confidence, goodwill and stronger relationships
with you, our customers. If, at any time, you
have questions or concerns about our privacy practices,
please feel free contact us at info@spinnermail.com.
Information Collection and Use
SpinnerMail® explicitly asks when we need
information that personally identifies you ("Personal
Information"). Your personal information
is used to create your personal access to our
email marketing product, and to contact you in
the course of using this product. Financial information
that is collected is used to verify, identity
and to bill either you or your company for products
and services, as applicable. Demographic and profile
data collected by SpinnerMail® may be used
to tailor this web site or any requested email
communications, and to display information that
is more relevant to you. SpinnerMail® also
compiles demographic and product use information,
but in the aggregate only, and may make that aggregate
information publicly available. Under no circumstances
will SpinnerMail® make any personal information
about an individual user available to anyone.
Your email address is used to only send you information
that you have requested. As part of your use of
our email marketing software, SpinnerMail®
allows you to elect to receive, or not receive,
certain information from SpinnerMail®. SpinnerMail®
adheres strictly to permission-based email policy.
Except as mentioned above, SpinnerMail® will
not send you unsolicited email information, commercial
offers or advertisements. SpinnerMail® will
not sell, rent, or loan our contact lists or our
customer's contact lists (including customer data)
to any outside firms nor will SpinnerMail®
use customer contact lists for our own marketing
purposes. All emails that you have requested will
have an option to unsubscribe. Unsubscribe requests
are fulfilled within minutes and no further communications
will be sent to users who have stated that they
do not wish to receive the specified information.
Subscriber Lists, Campaign Content and Campaign
Reports
SpinnerMail® ensures that all subscriber
lists, email content and reports remain private
and confidential. SpinnerMail® may scan the
content of your campaigns to ensure it complies
with our Terms
of Use - to protect against defamatory, inaccurate,
abusive, obscene, profane, or threatening material
that is racially or ethnically offensive. SpinnerMail®
will not sell, rent, loan or invite external access
to a customer's contact lists. Nor will SpinnerMail®
themselves use customer's contact lists for any
purpose.
Communications from the Site
Special Offers and Updates
We send all new users a welcoming email to verify
their new account and confirm their password and
username. Established users will occasionally
receive information on products, services, special
deals, and a newsletter. Out of respect for the
privacy of our users we present the option to
not receive these types of communications. Customers
can unsubscribe via the unsubscribe mechanism
at the bottom of each email.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and
email address. Out of respect for our users privacy
we provide a way to opt-out of these communications
via the unsubscribe mechanism at the bottom of
each email.
Service Announcements
On rare occasions it is necessary to send out
a strictly service related announcement. For instance,
if our service is temporarily suspended for maintenance
we might send users an email. Generally, users
may not opt-out of these communications, though
they can deactivate their account. However, these
communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis
to provide requested services and in regards to
issues relating to their account we reply via
email or phone, in accordance with the user's
wishes.
Website Usage Information
We use your IP address to help diagnose problems
with our server, and to administer our Web site.
We do not link your IP address to any personally
identifiable information. We use tracking information
to determine which areas our site users visit
based on traffic to those areas. SpinnerMail®
does not track what individual users read, but
rather how often each page is visited. This helps
us maintain a superior and informative website
for you.
Security Technology
SpinnerMail® has made a substantial investment
in the latest server, database, backup and firewall
technologies to protect our information assets.
These technologies are deployed as part of sophisticated
security architecture. All data resides in a tightly
controlled, secure data center. These investments
mean that information about the identity and preferences
of individual members is never accessible to anyone
outside SpinnerMail®. We will maintain safeguards
to protect the security of these servers and your
personally identifiable information.
Policy Modifications
We may change this Privacy Policy from time to
time. If/when SpinnerMail® makes changes to
this privacy statement, we will highlight the
changes on our homepage and email users who have
given us permission to do so. We will post any
changes here, so be sure to check back periodically.
However, please be assured that if the Privacy
Policy changes in the future, we will not use
the personal information you have submitted to
us under this Privacy Policy in a manner that
is materially inconsistent with this Privacy Policy,
without your prior consent.
Contacting SpinnerMail® about Privacy
If you have any questions about our privacy statement,
the information we have collected from you online,
the practices of this site, or your dealings with
this web site, please contact: privacy@spinnermail.com |
